Get in Touch
Whether you have questions about our service, need help with your account, or want to opt out of communications, here's how to reach us:
info@mysolarmatch.com
We typically respond within one business day.
📞 Phone
(800) 555-0199
Available Monday through Friday, 9am-6pm Eastern Time.
📍 Mailing Address
123 Solar Way, Suite 100, Raleigh, NC 27601
Common Requests
I Want Solar Quotes
Use our quick matching form — it only takes about 60 seconds.
I Want to Opt Out
Visit our Do Not Sell My Info page, reply "STOP" to any text, or email us.
I Have a Complaint About an Installer
We take complaints seriously. Please email info@mysolarmatch.com with details about your experience, including the installer's name, what happened, and any documentation. While we cannot resolve disputes between you and an installer directly, we use this information to review partners in our network.
I'm a Solar Installer Interested in Partnering
Please email info@mysolarmatch.com with your company name, licensing information, service area, and contact details. We'll follow up with our partner application process.
Media or Press Inquiries
Email info@mysolarmatch.com with "Press Inquiry" in the subject line.
Response Times
- Sales and general questions: 1 business day
- Opt-out requests: Within 10 business days (often much faster)
- Privacy rights requests: Within 45 days as required by law
Notice to Solar Installers
My Solar Match does not accept unsolicited sales pitches for solar equipment, software, or services not directly related to becoming a vetted installer partner. Please respect this policy.